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Privacy policy & sms terms

Xperience ag privacy policy & Sms terms

effective may 8, 2026

Xperience Ag, Inc. (“Xperience Ag,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us through our website, services, communications, and customer interactions.

information we collect

We may collect personal information including:

Name

Company Name

Phone Number

Email Address

Mailing Address

Equipment or service information

Communication preferences

Communication information submitted through website forms or customer support instructions

 

We may also collect non-personal information such as browser type, IP address, device information, and website usage analytics.

how we use the information

Xperience Ag, Inc. may use collected information to:

Provide customer support and service

Respond to inquiries and requests

Coordinate equipment installation and service

Process sales orders and product requests

Schedule appointments and demonstrations

Send account-related communications

Improve our products, services, and website experience

sms communications

By providing your phone number to Xperience Ag, Inc., you consent to receive SMS/text communications regarding:

Customer support

Equipment service and troubleshooting

Scheduling and appointment coordination

Sales order communication

Product and equipment information

Account-related notifications

Occasional event or product demonstration notifications relevant to existing customer relationships

Messages are conversational and primarily one-to-one in nature.

Message frequency varies. Message and data rates may apply.

opt-in and consent

Customers may opt in to receive SMS communications from Xperience Ag, Inc. by:

Initiating SMS conversations with Xperience Ag employees

Providing verbal consent during sales or service interactions

Providing their phone number during customer support, scheduling, or equipment coordination activities

Submitting contact forms through our website

 

Consent is not a condition of purchase.

opt-out instructions

You may opt out of SMS communications at any time by replying:

STOP

END

CANCEL

UNSUBSCRIBE

QUIT

 

After opting out, you will receive a final confirmation message and no further messages will be sent unless you re-initiate communication.

For assistance, reply HELP to any SMS message or contact us directly.

sharing information

Xperience Ag, Inc. does not sell, rent, or share personal information with third parties for marketing or promotional purposes.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with trusted third-party service providers solely for business operations, including:

Website hosting

CRM and communication systems

Payment processing

Customer support platforms

SMS and telecommunications providers

 

These providers are only authorized to use information as necessary to provide services on our behalf.

data security

We implement reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

data retention

We retain personal information only as long as necessary for business, operational, legal, or compliance purposes.

website analytics and cookies

Our website may use cookies, analytics tools, and related technologies to improve user experience, monitor website performance, and better understand visitor interactions.

third-party links

Our website may contain links to third-party websites or services. Xperience Ag, Inc. is not responsible for the privacy practices or content of external websites.

contact information

Xperience Ag, Inc.

Website: https://xperienceag.com

Email: info@xperienceag.com

Phone: 812-222-9241 / 812.222.XAG1

Address: 2340 N Progress Road, Greensburg, Indiana 47240

policy updates

Xperience Ag, Inc. reserves the right to modify this Privacy Policy & SMS Terms at any time. Updates will be posted on this page with a revised effective date.